Our experience with Paco and ProdigyTeks has been top notch. They are responsive, flexible, and excellent communicators. I plan to use them for both business and personal computer repair needs.
We started working with ProdigyTeks about 6 months ago and have worked with them on several issues. They have been nothing but efficient and professional. I would recommend them to anyone.
I have used ProdigyTek a few times now and have had a great experience. Paco is really quick to respond/diagnose/fix the issues. This is extremely important when I have employees who need working computers! I will continue using them for my computer needs both for my company and personal.
Prodigy Teks did a great job with my new office set up. Although it was only 2 workstations Paco treated me like it was 102 workstations. I would recommend Prodigy Teks for your IT solutions.
ProdigyTeks went above and beyond any and all expectations I had for getting my laptop fixed recently. My problems started when the unit wouldn't turn on. Instead of dealing with Amazon or ASUS, I found a local, within-walking-distance place to head to. I dropped my unit off (which, it should be noted: the business is actually inside a high-rise commercial building in a Regus space. I never actually came face-to-face with Paco or his team, but that is a-ok because communication was top notch!!) and meandered back to my office.
They take customer service extremely serious here! We had so many questions and crazy demands and they answered each and every question and were always available to do so. It almost felt like they were on call. They solved our impossible internet issues and now business runs uninterrupted. Definitely, recommend!