When you’re shopping around for managed IT support and cybersecurity solutions for your business, it’s important that you feel comfortable with your IT provider.
You’re entrusting a good part of your very business operations and productivity to them. The wrong MSP partner can mean extended downtime while you’re waiting for help and more issues that you should have.
Downtime can cost a small business over $10,000 per hour.
On the other hand, finding a best-in-class Chicago MSP can take your business to new heights through proactive and attentive management, support, and technology guidance.
While ProdigyTeks has a lot to offer, we also believe in being up front about what other options may be out there. Which is why we’ve done some research for you to come up with a list of the top 5 MSP’s in the Chicago area, other than us!
Other Best-in-Class Chicago Managed IT Service Providers
Switchfast Technologies is headquartered in Chicago and is listed in CRN’s Elite 150 on their annual MSP500 list. The firm has also been previously ranked at MSSP Alert as one of the top 100 global managed services providers.
Since the firm’s founding in 2001, it has handled an average of 4,779 support requests per month. Its client satisfaction score is 98%.
Some of the technology services offered by Switchfast include:
- CIO Services & IT Consulting
- Cloud Integration & Support
- Remote & Onsite support
- Network Setup & Support
- Disaster Recovery
- Internet & VoIP
The firm has 4.9 out of 5 stars on Google and client reviews mention attributes such as excellent service, competitive prices, and fast problem resolution.
Chicago based Framework IT has been named as one of the Inc. 500 Fastest Growing Private Companies, as well as a best IT managed service provider in Chicago for 2020 by Expertise.
The firm has a 97% customer satisfaction rating and a mission to empower clients through predictable IT outcomes.
Some of the business technology services offered by Framework IT include:
- Managed Services
- Cloud Computing
- IT Strategy
- Unified Communications
- VoIP Phone
- Business-class Internet
This Chicago MSP has 4.9 stars out of 5 on Google. Customers noted a friendly team to work with, quick response time, excellent customer service, and quality and innovation.
MXOtech is another top Chicago MSP. It’s been named by Expertise as a Best IT Managed Services Provider in Chicago for 2020 and is also on the Inc. 500 list of Fastest Growing Private Companies.
This IT provider was founded in 2005 and has a 98% client retention rate. In addition to IT services, it also provides web application development.
IT services provided by this MSP include:
- Co-Managed IT Services
- Cloud Services
- Disaster Recovery & Business Continuity
- Network Management
- Strategic Technology Planning
On Google, MXOtech has a 5-star rating. Some of the compliments that customers have noted in reviews include that the company is great to work with, it goes the extra mile, and fast service.
Simply Smart Technology
Simply Smart Technology has offices in Chicago, Atlanta, and Milwaukee. The firm has been named as one of the 2020 Top B2B Companies in the U.S. by Clutch.
It has been leading the industry in customer satisfaction since 2010. Extended hours are the norm, and the company offers 24×7 emergency support.
Services provided by this Chicago IT provider include:
- Cloud Services
- Managed IT Services
- CIO Advising
- Server & Network Administration
- Vendor Management
- Backup Planning & Disaster Recovery
Simply Smart Technology has a rating of 4.4 out of 5 stars on Google. Some of the reasons that customers enjoy working with this MSP include excellent customer service, responsiveness, great to work with, friendly and attentive.
Realnets is located just outside Chicago in Park Ridge. This MSP has been named by Expertise as one of the Best IT Managed Service Providers in Chicago.
The company has been offering expert IT support since 1998. It offers a full range of technology services, including property technology.
Technology services offered by Realnets include:
- Managed IT Services
- Property Technology (Smart locks, cameras, internet, software development and more)
- Business Consulting
- Industry Specific Solutions (Healthcare, Manufacturing, Public, Non-profit)
This Chicago area MSP has a 5-star rating on Google. Some of the attributes noted by reviewers include stellar customer service, responsiveness, quality work, and a wide range of technology offerings.
What to Look for in an IT Service Provider
When choosing an IT provider to meet your business needs, here are some things you should look for:
- Great reputation
- Excellent reviews
- Support hours that match your needs
- Proactive management, not just reactive
- Great customer support
- Expertise in a variety of industries
- Service offerings that match your needs
- Friendly and fast support
- Flexible pricing
If you’re shopping around for MSP’s, we’ll be happy to answer any questions that would help you make a comparison between ProdigyTeks and another provider.
Schedule a free phone consultation today! Call 312-600-8357 or reach us online.