Keep Your Business Continuity Plans Current

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Is there one thing we can count on now with COVID-19? The situation can change in an instant. You may have been confident in your business continuity plans in the past, but the pandemic has shaken us all up. It’s a solid reminder to review our plans to get back to business quickly and seamlessly.

A good business continuity plan ensures maintained operations before and during unexpected disruptions. Generally, decision-makers strategize in advance to ride out:

  • natural disasters
  • man-made disasters
  • national emergencies
  • utility failures
  • sabotage
  • data breaches or cybersecurity attack
  • theft

These could impact a system or network or prevent you from accessing your location to get to your computers and important data.

Now, we also know that we should prepare for the effects of an international health pandemic!

Such business-centric planning considers all necessary elements of staying on track. You’ll look at physical premises and staffing, and hardware and software requirements.

Preparing for the Unexpected

A business continuity plan tries to anticipate the worst that could happen. The problem is that we can never know what the next bad thing might be.

You may not ever need to use your plan, but taking a “these things happen to other businesses” point of view could leave you in a serious lurch.

The COVID-19 crisis has also made things real for many businesses. Governments required organizations across industries, regardless of size, to migrate to remote work. Companies with business continuity plans in place responded with greater agility, whereas others were left scrambling.

Now, many countries are beginning to slowly reopen for business. Sure, there are constraints, but the idea is to get the global economy up and running. While you’re adapting, take some time to revise your business continuity plan.

It’s better to get your decision-makers around a table (or in a virtual meeting) now, while things are calmer. Most people think more clearly when not in the midst of a crisis. So, be proactive. Plan now for the worst. You can weigh up options at leisure, pursuing many different what-ifs to determine the best plan of attack.

Look back at what worked and what didn’t during the COVID-19-related disruptions. This review can provide real insight into opportunities, and you’ll be even better prepared in the future.

Planning with an MSP Partner

Business continuity plans lay out how the business will move forward amidst disruption. Work with a managed services provider (MSP) to ensure your planning is comprehensive. Our IT experts can help enable remote work, set up data protection, and develop a backup setup.

Send us a message at help@prodigyteks.com. Put a business continuity plan in place, and be more confident you’re ready for whatever happens next.

Is Your Business’s IT Ready for the Coronavirus?

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The Coronavirus is spreading as fast as feared. Businesses must be ready for the worst. One priority? Protecting the health of employees. Preparing the way for remote working is one top recommendation.

News of the virus, which the WHO is now calling COVID-19, has prompted urgent interest in remote work. Business collaboration software, virtual desktops, and private networks can all help. This tech helps the business continue as usual, even with quarantined employees.

It’s difficult to imagine you aren’t aware of the looming health pandemic. Trying to limit the contagion, we’ve already seen big business take major measures. These include:

  • Nike temporarily closed its European headquarters when an employee was diagnosed with the virus. After the first death in Washington state in the U.S., the company also closed its world headquarters for a deep clean of its campus.
  • Twitter told its roughly 4,900 employees to stay home to work.
  • The NBA suspended its 2019-2020 season after a player tested positive for coronavirus

Other businesses are weighing up the options. Furloughs? Changes to sick leave? Or encouraging work from home. The last option appeals, but how do employees work remotely? How can they continue collaborating with people they used to sit beside, meet in the office, or travel to see? Technological solutions.

The Right Technology for Remote Work

Remote workers want a centralized platform with a simplified (yet secure) login process. Business collaboration software is a great enabler of mobile, flexible work. Replace in-person meetings with voice or video conferencing. Streamline chat, voice, and video in one software platform. Tools such as Microsoft Teams, Google’s G-suite, or Slack, allow a business to create team channels.

Business collaboration tools also simplify access to email, calendars, documents, and file sharing. Employees can use a single sign-on to access business tools and data. This supports improved efficiency and increased transparency.

Providing a virtual desktop can provide access to important business applications, as well. Virtual desktops in the cloud allow users to work separately from their personal computers. The software virtualizes the user’s unique desktop environment at any workstation. All the data and applications are stored on a central server. Users access apps, folders, and toolbars from anywhere, with a consistent, secure experience.

Using a cloud-based solution also provides peace of mind. While remote workers access the corporate network, sensitive data isn’t stored locally. So, the business needn’t worry about the loss or theft of sensitive data. Plus, cloud-based virtual desktops are easy to rapidly install outside a quarantined area.

Worried about securing those remote connections? Another option is a virtual private network (VPN). A VPN connects computers, smartphones, or tablets to a shared or public network as if connecting to a private network. These encrypted connections to the internet secure data and protect employees’ mobile activities.

Mobile Work Helps Every Day

You can hope that your employees stay healthy and your business remains unaffected, but why take that risk? Empowering remote work benefits business, even without the threat of a fatal flu.

Remote teams enjoy greater work-life balance. The workers spend less time commuting and are more productive. Empowered, they also feel trusted and more engaged.

Meanwhile, a business can save money on physical space and hardware investments. Additionally, the hiring pool of qualified personnel expands with remote work, and the business can offer its services more globally and flexibly. All that’s true whether the coronavirus becomes an issue for your business or not.

Enabling a remote workforce takes technology. Need help installing and connecting your employees? We can help. Contact us today at 312-600-8357 or help@prodigyteks.com

Why You Should Never Use A Free Email Address For Your Business

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The message is clear: email is king. Many clients and customers choose to communicate primarily by email and as you know, it gives a fantastic return on investment in your marketing strategy…unless you’re using a free email like Hotmail, Gmail, or even your internet provider. If that’s the case, you’re losing business each and every day.

It looks unprofessional: Imagine if banks used free email accounts – you’d never feel comfortable giving them your personal details let alone any money. How people perceive your business is what makes your business. Without that professional touch, you’ll appear temporary and fly-by-night. It puts your credibility into question and sends the message that you’re not serious about doing business – or worse – that you’re prepared to cut corners.

It erases your experience: Newer, fledgling businesses often start out with a free email address. The address clearly communicates that they are new and have little experience, and are perhaps testing the waters in a new direction. They’re not even remotely proven yet and are firmly within the hobby zone. Continuing to use the free address once your business moves into the professional arena means you’ll struggle to build momentum and any experience will be negated.

It’s forgettable or inappropriate: Your business success hinges on being memorable enough to gain referral custom and results from your advertising. Unfortunately, free email addresses are by default filled with hard to remember clutter, for example – joesplumbing_1985@hotmail.com or milkshakes_mybabby@gmail.com.

Neither of these rolls off the tongue is appropriate for business or can be remembered without a high likelihood of typos and bounce back. Branded email addresses such as joe@joesplumbing.com make running a profitable business much easier.

It’s not permanent or safe: When you use a free email address you are at the mercy of the email provider. They may close down operations or cancel your account for any reason. These types of accounts are also often hacked and leaked on a global scale. When a better internet or email deal comes along, you’re still stuck using the old address because it’s printed on your business cards, car lettering, and flyers.

Some will agree to keep the address open for a fee, but you’ll lose the control and flexibility you need to grow your business. With your own domain name, you own it and can move it to a new business-grade email service easily. You’ll also have complete master control over the addresses within your domain, resetting passwords and creating/closing accounts at will.

Give us a call at 312-600-8357 to set up your branded business email.

ProdigyTeks

(312) 600-8357
159 N Sangamon Street Suite 262
 Chicago, IL 60607

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